24/7 Emergency Smoke Odor Removal in USA
The fire is out, the trucks have left, and now you are standing in the driveway wondering what happens next. One free call to Unify Fire Solutions connects you with a licensed and insured independent restoration contractor who works in your part of USA. Someone picks up at any hour, and dispatch begins before you hang up.
- A free referral line that answers 24/7, holidays included
- Independent local crews serving every corner of USA
- Written, line-item estimates before any work begins
- Guidance on the records your adjuster will want to see
A statewide referral line for the hours after a fire
Unify Fire Solutions does not do restoration work. We run the dispatch desk that gets a qualified independent contractor headed your way.
Almost nobody has been through a house fire before, so the sequence of decisions is a mystery. Who do you call first, the insurance company or a contractor? Can you go back inside? Who turns the power back on? Our dispatchers field these questions every day, from every part of USA, and we can usually point you in the right direction in a few minutes.
When you call +1-833-336-1630, a live dispatcher asks a short set of questions: the property type, whether the fire department has released the scene, whether there is standing water from the hoses, and whether the roof or windows are open to the weather. Your answers tell us which independent crew in our network fits the job and how quickly the first visit needs to happen.
Every contractor we refer is a licensed and insured independent business that works locally. They own their equipment, employ their own crews, write their own estimates and answer for their own work. Our job is the connection: getting a qualified local pro on the phone with you at 2 a.m. instead of leaving you to scroll through search results on a cracked phone screen.
The line is free to call, and it stays open 24/7, weekends and holidays included. From a single-family home to a rented duplex, a condo unit or a storefront, the routing works the same way anywhere in USA.
Have a few things handy when you call, if you can: the property address, the name of your insurance company, your claim number if you already have one, and the incident number from the fire department. Don't worry if you have none of it yet. Lots of callers reach us from a neighbor's porch with only a phone, and the dispatcher will help you work out what to collect next.
What independent Smoke Odor Removal crews in USA do
Fire damage is really three problems at once: the burned materials, the smoke residue that travels everywhere, and the water firefighters used to put it out. Below is how the independent contractors in our network handle each piece.
Emergency mitigation and stabilization
Mitigation is the work of keeping the damage from spreading, and with fire it is a race against time. Soot is acidic. Within a few hours it starts to yellow plastics and vinyl, and within a couple of days it can etch glass, pit chrome fixtures and stain grout for good. Wet drywall and insulation from the hose lines can begin growing mold in 24 to 48 hours.
The contractor who arrives typically begins with a safety walk and then secures the structure. That often means boarding broken windows and doors with plywood, tarping holes in the roof, and setting temporary fencing if the property sits close to a sidewalk. Next comes water: truck-mounted or portable extraction units pull standing water out of carpet and subfloors, and wet pad is usually cut out and bagged.
With the building stable, crews run HEPA air scrubbers to pull fine soot out of the air, sometimes under negative pressure so particles stay out of unaffected rooms. Dehumidifiers and air movers go in where moisture meters show wet framing or drywall.
- Board-up of windows, doors and wall openings
- Roof tarping to keep rain off exposed framing
- Extraction of firefighting water and removal of wet materials
- HEPA air filtration and moisture mapping
Single-family homes and condo units
A house fire rarely stays in one room, even when the flames did. Smoke follows air pressure and temperature, which is why you find black rings around outlets in a bedroom at the far end of the hall, or soot lines on the carpet along the baseboards. A residential crew starts by mapping how far the residue traveled, room by room, before anything gets wiped.
Dry soot from a fast, hot fire is powdery and comes off with dry chemical sponges and HEPA vacuums. Wet smoke from a slow, smoldering fire is greasy and calls for alkaline detergents and far more hand work. Kitchen fires leave protein residue, a nearly invisible film that smells terrible and turns surfaces sticky. Every residue needs its own chemistry, and the wrong product can push the stain further into paint and wood.
Charred materials get removed down to sound framing. Framing that is only blackened, not structurally weakened, is often cleaned with soda or dry ice blasting and then sealed with a shellac-based or pigmented sealing primer to lock in odor before new drywall goes up. It is fair to ask the crew which studs will stay and which will go, and to have that written into the estimate.
- Soot mapping and surface testing before cleaning
- Targeted tear-out of burned drywall, insulation and trim
- Blasting and sealing of smoke-stained framing
Commercial property, rentals and apartment buildings
With a business or a rental unit, the list of questions gets longer fast. A restaurant owner needs to know when the hood system can be inspected and the health inspector called back. A landlord needs to know which units are habitable and which tenants need temporary housing. A property manager with a fire in one unit of a fourplex needs smoke contained before it migrates through shared attic space and ductwork.
Commercial-focused contractors tend to work in phases so part of the building can stay open. They build temporary poly containment walls with zip-door access, run negative air machines, and schedule the loudest demolition for nights or weekends. For a retail space, that might mean the sales floor reopens while the stockroom is still under containment.
Stock and inventory are a separate issue. Smoke-exposed food, medication, cosmetics and anything in permeable packaging usually has to be discarded and documented for the claim. Ask the crew to photograph and list disposed inventory with quantities so your business interruption and property claims line up.
- Phased schedules so a portion of the business can reopen
- Containment between occupied and damaged units
- Itemized disposal records for the insurance file
Multi-unit buildings add a building code question. Fire-rated assemblies, such as the drywall between units or around a stairwell, have to be rebuilt to the same rating, and damaged fire alarm or sprinkler components need a licensed trade to restore them. Ask whether those items are in the estimate or will be handled by a separate contractor.
For landlords and property managers: request a brief written status for each unit, livable or not, that you can forward to tenants and your carrier that day.
Contents, odor, HVAC and firefighting water
The smell is what most people remember afterward. It gets into clothes, mattresses, the couch, the kids' stuffed animals, and the inside of every closed drawer. Contents crews pack out what can be saved, inventory each box, and clean it off site, using ultrasonic tanks for hard items and specialty laundering for fabric. Electronics often go to a separate vendor who can clean the circuit boards before soot corrodes them.
Odor control happens after cleaning, never instead of it. Crews may use thermal fogging, which mimics the heat of the fire to carry deodorizer into the same pores the smoke reached, or hydroxyl generators that can run while people are present. Ozone treatment is effective but requires an empty building, no people, pets or plants, so ask before it is used.
An HVAC system that was running during the fire pushed smoke into every room on that system. A duct cleaning crew will inspect the air handler, coil and duct runs, clean or replace flex duct, and swap filters. It is reasonable to ask whether the contractor works to IICRC guidance, including S700 for fire and smoke damage and S500 for water damage.
- Pack-out, inventory and off-site contents cleaning
- Odor treatment by thermal fog, hydroxyl or ozone
- Air handler, coil and duct inspection and cleaning
The water from the hoses is what most people underestimate. A single engine can pour hundreds of gallons into a house in minutes, and that water finds its way into wall cavities, under cabinets and down through ceilings. Because it carries soot and ash, it is contaminated, which is why soaked carpet, pad and insulation usually come out instead of being dried in place. Crews pull baseboards or drill small vent holes to dry wall cavities, and they log moisture readings until the framing is back to a normal dry level.
- Drying of wall cavities soaked by hose water
- Electronics cleaned by a specialty vendor
Just got the all-clear from the fire department?
Call the free line, and a dispatcher will talk you through the next hour while lining up an independent crew close by.
Call +1-833-336-1630What you can expect from a Unify Fire Solutions referral
Nobody can promise the cost of a fire job or the length of a rebuild. These are the things we can say plainly.
Line-item estimates in writing
Before any work begins, the contractor should hand you a written estimate broken out line by line, so ask for it. Many crews in USA build estimates in the same software adjusters use, so the two documents can be compared side by side.
Dispatch at any hour
Someone answers 24/7, and dispatch begins as soon as you call. Arrival time depends on which crews are free and how far away they are, and it is often the same day.
Independent crews working statewide
Our network covers metro areas, suburbs and small towns throughout USA. The crew you get is local to your area and knows how the nearby building department and utilities operate.
Licensed and insured pros
We refer callers only to licensed and insured independent contractors. Still, verify the license and the certificate of insurance yourself before signing, and ask whether the crew follows IICRC S700 guidance.
Another contractor if the first isn't right
If the first contractor turns out not to be the right fit, call us again and we'll connect you with someone else. Sometimes the schedule doesn't work, sometimes you want a second estimate for the adjuster, and sometimes it is simply a personality mismatch. That's fine.
Getting two estimates is common on larger fire jobs, and many adjusters welcome it. Just make sure both contractors are pricing the same scope, item for item, so you are comparing like with like.
A step-by-step guide after a fire
No two fires are alike, yet the sequence of decisions is remarkably similar anywhere in USA. Work through this list while a crew is on the way.
- 1
Safety first, then the call
Stay out until the fire department tells you it's safe to return. Then call +1-833-336-1630, answer a few questions about the scene, the water and any openings, and a dispatcher will start finding a crew.
- 2
Crew arrives and secures
The contractor walks the property with you, documents it in photos, and boards or tarps openings. Where water is pooled, extraction frequently begins on the very first visit.
- 3
Written scope and estimate
You receive a written estimate, line by line, with mitigation split out from rebuild work. It goes to your adjuster, and only emergency stabilization should proceed before you sign.
- 4
Clean-up, drying and odor work
Crews remove charred materials, dry the structure, clean soot from every affected surface, and treat odor. Daily moisture logs and photos give the adjuster a clear record of progress.
- 5
Rebuild and final walkthrough
Permitted repairs follow, from framing and electrical to drywall, paint and flooring. Before paying the final bill, walk through with the contractor and write down anything still unfinished.
The first hour, before any crew arrives: make sure every person and pet is out and accounted for. Wait for the fire department to release the scene before going back in, and leave the breaker panel alone. Write down the incident number the firefighters give you; your insurer will ask for it. If it's safe from outside, shoot wide photos and video of every side of the building.
Fire department release and red-tagged properties
The fire department controls the property until it formally releases the scene. When investigators are still determining the cause, you could be kept out for several hours or, now and then, a few days.
After release, a local building official may post a placard on the door. A green tag generally means the building can be occupied, a yellow tag means limited entry, and a red tag means nobody goes in until the structure is evaluated. Placard systems vary by jurisdiction across USA, so read the notice carefully and call the number printed on it.
A red tag doesn't stop mitigation from the outside. Contractors can still board up, tarp the roof and fence the site, and many will coordinate with a structural engineer to get the tag lifted.
Utility shutoffs after a fire
During the fire, crews often pull the electric meter and shut the gas. After a fire shutoff, the utility typically won't turn service back on until an inspection, and in some cases a licensed electrician or plumber has to sign off first.
That means the restoration crew will usually show up with their own generators to run air scrubbers and dehumidifiers. Call your electric, gas and water providers yourself to report the fire and ask what they need to restore service.
If the water is still on and a pipe burst in the heat, find the main shutoff and close it. You'll usually find it near the meter or where the supply enters the building.
Working with your insurance adjuster
Call your insurance company the same day and get a claim number. Nearly every policy expects you to prevent additional damage, and that is the purpose of emergency mitigation. You do not need to wait for the adjuster before boarding, tarping and drying, but keep every receipt.
Contractors throughout USA normally bill in two parts: a mitigation invoice for board-up, water removal, drying and cleanup, and a restoration invoice for the rebuild. Adjusters handle the two differently, so separating them keeps the claim moving. Ask the crew for time-stamped photos, daily drying logs and a contents list, and get a copy of whatever goes to the insurer.
When the home can't be lived in, many policies cover additional living expenses, also called loss of use, for things like a hotel and meals. Limits vary from policy to policy, so ask your agent what applies and keep all receipts.
Building permits for fire repairs
Cleanup and mitigation work typically doesn't require a permit. Structural repair, electrical rewiring, new framing, roof replacement and HVAC replacement almost always do. In USA, local city and county building departments issue permits, which means forms, fees and inspection timing differ by location.
An experienced local contractor will know the nearby office and will typically pull the permit under their own license. Make sure the permit is posted on site and that inspections are signed off before walls are closed up. Your insurer may ask for the final inspection record before releasing the last payment.
Opening the walls of an older home can bring up new issues. When the house is old enough to have asbestos in ceiling texture, flooring or duct wrap, or lead paint, testing may be needed before tear-out. The repairs might also need to meet today's code instead of the original one, and some policies cover that under ordinance or law coverage, so ask your agent.
Rentals: who handles what
In a rental, the building and the tenant's belongings are usually insured separately. Usually the owner's policy covers the building and fixtures, and the renter's policy covers the tenant's furniture, clothes and temporary housing.
Owners should put access, timelines and habitability decisions in writing for tenants. Tenants should photograph their own belongings before the pack-out and get a copy of the contractor's contents inventory. Rules for both sides come from USA law and the lease, so review the lease and contact a local housing office or attorney with questions.
Either party can call the line. In most cases the owner signs for the building work and the tenant handles the contents claim, and one crew can do both if everyone agrees.
Getting a small business back open
A shuttered business loses money every day, which makes fast mitigation even more important. Call your commercial insurer about business interruption coverage and document lost revenue from the first day.
Food service, salons, clinics and grocers usually need a health or fire inspection before they can reopen. Ask the contractor for a phased schedule and a written list of what must be finished before each inspection.
Before the computers are moved, make sure your sales system, payroll and customer records are backed up. Then tell your landlord, if you lease the space, because the lease usually spells out who pays for which repairs.
Why the first 24 to 72 hours matter: soot keeps etching surfaces, wet materials start to grow mold, and odor soaks deeper into porous materials every day it sits. Starting mitigation quickly is usually the single biggest factor in how much of your home can be cleaned rather than replaced.
Notes from people who called the line
Shared with permission. Names shortened for privacy.
Our dryer vent caught fire late at night, and when the firefighters finally cleared us I couldn't think at all. The dispatcher asked a few plain questions and reminded me to grab the incident number before the engine pulled away. The contractor was there the next morning, boarded the laundry room, and had extraction going before my adjuster even called back.
I own two rental duplexes and one tenant had a kitchen fire. The best part was that the contractor split the mitigation bill from the rebuild estimate. The adjuster signed off on the first invoice in a week, and the neighboring tenant stayed put because the crew sealed off the shared wall and attic.
We were renters, and the fire began in the apartment under ours. I didn't know my renter's policy would pay for a hotel until the dispatcher suggested I ask my agent. The crew boxed up our clothes and the kids' toys and handed me a typed inventory, which made the claim much simpler.
A grease fire shut down my restaurant on a Friday. The contractor set up plastic walls so we could get the dining room cleaned and inspected while they kept working on the kitchen. They gave me a written list of what had to be done before the health inspection, and we passed the first time.
The first contractor I talked to couldn't begin for close to a week. I called back, said that wouldn't work, and the dispatcher connected me with a different crew who started the next day. No argument, no hassle. That is all I wanted.
Fire damage questions from USA callers
How fast can a Smoke Odor Removal technician arrive in USA?
We begin dispatching as soon as you call, and someone answers at any hour. Arrival depends on which independent crews are free and how far they have to drive to reach your property. In most of USA it is often the same day, and the dispatcher will tell you what to expect before you hang up.
Do you provide upfront pricing?
We don't set prices, since Unify Fire Solutions is a referral line and not the contractor. The independent crew writes a line-item estimate before work begins, and you should have it in hand before you sign. Emergency board-up or extraction may start immediately to limit damage, so ask the crew to put those charges in writing as well.
What emergency services are available?
The crews we refer usually cover board-up, tarping, extraction of firefighting water, drying, soot removal, air scrubbing and deodorization. Many also offer contents pack-out and storage, HVAC and duct cleaning, and full rebuilding after the cleanup. Tell the dispatcher what you're seeing and we'll match you with a crew that does that work.
Do contractors in US work directly with my insurance company?
Most independent contractors in US are used to working alongside insurance adjusters. They document the damage with photos, moisture readings and a line-item estimate, and they can send that file to your adjuster with your permission. The policy is still your contract with your insurer, so you have the final say and should keep a copy of every document.
Do I need a permit for fire damage repairs in USA?
Cleanup and drying generally don't need one, while structural, electrical, roof and HVAC work nearly always does. Permits in USA are issued by your local city or county building department, and requirements vary by location. A local contractor will usually pull the permit and schedule inspections for you.
Can I stay in my house after a fire?
That depends on what the fire department and the local building official say, and whether power, water and heat can be safely restored. Even after a minor fire, soot and odor can make the home unhealthy to sleep in, particularly for children, older adults and people with asthma. Check with your insurer about additional living expense coverage for a hotel or rental.
Should I call my insurance company or a contractor first?
Call both on the same day, in whatever order works. Your policy almost certainly requires you to prevent further damage, so you don't have to wait for the adjuster before boarding up or removing water. Write down the claim number, save all receipts, and pass the number to the contractor so their documents line up.
What should I throw away after a fire?
Discard any food, medication or cosmetics exposed to heat, smoke or hose water. Photograph and list everything else before discarding it, and let the crew help sort what can be saved. Many items that look ruined, like clothes, dishes and hard furniture, can often be cleaned.
Is it safe to clean up soot myself?
Scrubbing soot with a damp cloth tends to grind it into paint and fabric, and the residue can carry acids and fine particles that are bad to inhale. If you go inside to grab essentials, wear an N95 mask and gloves and don't run fans or the HVAC. Let the crew handle cleanup, since they'll test the residue and pick the correct products.
Does Unify Fire Solutions serve every part of USA?
Our network reaches cities, suburbs and rural communities throughout USA. In remote areas the nearest crew may be farther away, so the dispatcher will be upfront about expected timing. Call +1-833-336-1630 with your address and we'll tell you who can get there.
Smoke Odor Removal coverage throughout USA
One phone number reaches independent crews anywhere in USA, from dense metro neighborhoods to farmhouses at the end of a gravel road.
In metro areas, there are usually several contractors within reach, so the dispatcher can match on specialty, like commercial kitchens or high-rise condos. Suburban crews see plenty of attached garage fires, dryer vent fires and kitchen fires in single-family houses. In rural USA the closest crew may drive farther and usually brings generators and trailers, since utilities can take longer to come back.
- Single-family homes
- Condos and townhouses
- Apartment buildings
- Rental duplexes
- Mobile and manufactured homes
- Restaurants
- Retail stores
- Offices
- Warehouses
- Churches and schools
- Detached garages
- Barns and outbuildings
Callers tell us about kitchen fires, clogged dryer vents, space heaters, wiring faults, candles, lightning, grills, garage fires, furnace puff-backs and fires that spread from next door. No matter how it started, the first call is the same.
You can call even if you live elsewhere and the fire is at a rental you own or a relative's house. The dispatcher can work with a neighbor, tenant or manager who is on site, and the contractor can email you photos and the written estimate before anything past emergency stabilization starts.
