Statewide Emergency Fire Damage Cleanup in USA
The flames are out and the engines are gone, and you are left in the yard trying to work out the next move. One free call to Unify Fire Solutions connects you with a licensed and insured independent restoration contractor who works in your part of USA. Someone picks up at any hour, and dispatch begins before you hang up.
- Free referral line answered 24/7, every day of the year
- Independent local crews serving every corner of USA
- A written, line-item estimate before work starts
- Guidance on the records your adjuster will want to see
One phone number for fire calls across USA
Unify Fire Solutions is not a restoration company. We are the dispatch desk that gets the right independent contractor moving toward your property.
Most people only deal with fire damage once in their lives, so nobody knows the order of operations. Who do you call first, the insurance company or a contractor? Can you go back inside? Who turns the power back on? Our dispatchers field these questions every day, from every part of USA, and we can usually point you in the right direction in a few minutes.
Calling +1-833-336-1630 puts you through to a live dispatcher who asks a handful of questions: what kind of property it is, whether firefighters have released the scene, whether hose water is still standing, and whether the roof or windows are open. Those answers decide which independent crew in our network is the best match and how urgent the first visit is.
Every contractor we refer is a licensed and insured independent business that works locally. They own their equipment, employ their own crews, write their own estimates and answer for their own work. Our job is the connection: getting a qualified local pro on the phone with you at 2 a.m. instead of leaving you to scroll through search results on a cracked phone screen.
The line is free to call, and it stays open 24/7, weekends and holidays included. Whether the property is a single-family home, a rented duplex, a condo unit or a storefront, the routing process is the same anywhere in USA.
Have a few things handy when you call, if you can: the property address, the name of your insurance company, your claim number if you already have one, and the incident number from the fire department. Don't worry if you have none of it yet. Lots of callers reach us from a neighbor's porch with only a phone, and the dispatcher will help you work out what to collect next.
What independent Fire Damage Cleanup crews in USA do
Fire damage is really three problems at once: the burned materials, the smoke residue that travels everywhere, and the water firefighters used to put it out. Here is how the independent contractors in our network approach each one.
Emergency mitigation and stabilization
Mitigation is the work of keeping the damage from spreading, and with fire it is a race against time. Soot is acidic. In a matter of hours it yellows plastics and vinyl, and after a day or two it can etch glass, pit chrome and permanently stain grout. Wet drywall and insulation from the hose lines can begin growing mold in 24 to 48 hours.
The independent crew we dispatch will usually start with a safety walk, then secure the building. That often means boarding broken windows and doors with plywood, tarping holes in the roof, and setting temporary fencing if the property sits close to a sidewalk. Then the water: extraction units pull standing water from carpet and subfloor, and soaked carpet pad is generally cut out and bagged.
Once the structure is stable, crews set up air scrubbers with HEPA filtration to capture airborne soot, and they may place the work area under negative air pressure so particles don't drift into clean rooms. Dehumidifiers and air movers go in where moisture meters show wet framing or drywall.
- Board-up of windows, doors and wall openings
- Tarps on the roof to keep weather off open framing
- Extraction of firefighting water and removal of wet materials
- HEPA air scrubbing plus moisture readings
Single-family homes and condo units
A house fire rarely stays in one room, even when the flames did. Smoke follows air pressure and temperature, which is why you find black rings around outlets in a bedroom at the far end of the hall, or soot lines on the carpet along the baseboards. A residential crew starts by mapping how far the residue traveled, room by room, before anything gets wiped.
Dry soot from a fast, hot fire is powdery, so crews lift it with dry chemical sponges and HEPA vacuums. Wet smoke from a slow, smoldering fire is greasy and calls for alkaline detergents and far more hand work. Kitchen fires leave protein residue, a nearly invisible film that smells terrible and turns surfaces sticky. Every residue needs its own chemistry, and the wrong product can push the stain further into paint and wood.
Charred materials get removed down to sound framing. Framing that is only blackened, not structurally weakened, is often cleaned with soda or dry ice blasting and then sealed with a shellac-based or pigmented sealing primer to lock in odor before new drywall goes up. It is fair to ask the crew which studs will stay and which will go, and to have that written into the estimate.
- Residue mapping and spot tests before any cleaning
- Targeted tear-out of burned drywall, insulation and trim
- Blasting and sealing of smoke-stained framing
Businesses, rentals and multi-unit buildings
With a business or a rental unit, the list of questions gets longer fast. A restaurant owner needs to know when the hood system can be inspected and the health inspector called back. A landlord needs to know which units are habitable and which tenants need temporary housing. A property manager with a fire in one unit of a fourplex needs smoke contained before it migrates through shared attic space and ductwork.
Commercial-focused contractors tend to work in phases so part of the building can stay open. They build temporary poly containment walls with zip-door access, run negative air machines, and schedule the loudest demolition for nights or weekends. For a retail space, that might mean the sales floor reopens while the stockroom is still under containment.
Inventory is its own problem. Smoke-exposed food, medication, cosmetics and anything in permeable packaging usually has to be discarded and documented for the claim. Have the crew photograph and count every discarded item so the property claim and the business interruption claim match.
- Phased schedules so a portion of the business can reopen
- Containment walls between damaged and occupied units
- Inventory disposal lists for the claim file
Multi-unit buildings add a building code question. Fire-rated assemblies, such as the drywall between units or around a stairwell, have to be rebuilt to the same rating, and damaged fire alarm or sprinkler components need a licensed trade to restore them. Ask whether those items are in the estimate or will be handled by a separate contractor.
For landlords and property managers: request a brief written status for each unit, livable or not, that you can forward to tenants and your carrier that day.
Contents, odor, HVAC and firefighting water
The smell is what most people remember afterward. It gets into clothes, mattresses, the couch, the kids' stuffed animals, and the inside of every closed drawer. Contents crews pack out what can be saved, inventory each box, and clean it off site, using ultrasonic tanks for hard items and specialty laundering for fabric. Electronics often go to a separate vendor who can clean the circuit boards before soot corrodes them.
Deodorization comes after the cleaning, not as a substitute for it. Crews may use thermal fogging, which mimics the heat of the fire to carry deodorizer into the same pores the smoke reached, or hydroxyl generators that can run while people are present. Ozone works well but the building has to be empty of people, pets and plants, so ask about it first.
If the HVAC system was running during the fire, the ductwork pulled smoke through every room it serves. A duct cleaning crew will inspect the air handler, coil and duct runs, clean or replace flex duct, and swap filters. Ask whether the contractor follows IICRC guidance, such as the S700 standard for fire and smoke and the S500 standard for the water side of the job.
- Pack-out, inventory and off-site contents cleaning
- Thermal fogging, hydroxyl or ozone deodorization
- Air handler, coil and duct inspection and cleaning
Firefighting water is the part people underestimate. An engine can put hundreds of gallons into a building in a few minutes, and it runs down into wall cavities, under cabinets and through ceilings to the floor below. Mixed with soot and ash, it is dirty water, so wet carpet, pad and insulation are usually removed rather than dried in place. Crews pull baseboards or drill small vent holes to dry wall cavities, and they log moisture readings until the framing is back to a normal dry level.
- Structural drying after the firefighting water
- Electronics cleaned by a specialty vendor
Standing in front of a burned house right now?
Call the free line and a dispatcher will walk you through the next hour and start finding an independent crew near you.
Call +1-833-336-1630What you can expect from a Unify Fire Solutions referral
Nobody can promise the cost of a fire job or the length of a rebuild. These are the things we can say plainly.
Line-item estimates in writing
Before any work begins, the contractor should hand you a written estimate broken out line by line, so ask for it. Most crews in USA write estimates in the same software insurance adjusters use, which makes comparing the two much easier.
Fast dispatch, any hour
The phone is answered 24/7 and dispatch starts the moment you call. Arrival time depends on which crews are free and how far away they are, and it is often the same day.
Independent crews working statewide
The network reaches cities, suburbs and rural communities throughout USA. The crew you get is local to your area and knows how the nearby building department and utilities operate.
Licensed, insured independent pros
Every referral goes to a licensed and insured independent contractor. Still, verify the license and the certificate of insurance yourself before signing, and ask whether the crew follows IICRC S700 guidance.
A second option if you need one
If the first contractor isn't the right fit, for any reason, call back and we'll connect you with another one. Sometimes the schedule doesn't work, sometimes you want a second estimate for the adjuster, and sometimes it is simply a personality mismatch. That's fine.
Getting two estimates is common on larger fire jobs, and many adjusters welcome it. Just make sure both contractors are pricing the same scope, item for item, so you are comparing like with like.
Your statewide fire recovery decision guide
Every fire is different, but the order of decisions is surprisingly consistent anywhere in USA. Use this as a checklist while you wait for a crew.
- 1
Safety first, then the call
Stay out until the fire department tells you it's safe to return. Then call +1-833-336-1630, answer a few questions about the scene, the water and any openings, and a dispatcher will start finding a crew.
- 2
Crew arrives and secures
The contractor walks the property with you, documents it in photos, and boards or tarps openings. If water is standing, extraction often starts on the first visit.
- 3
Scope of work in writing
You get a written, line-item estimate that separates emergency mitigation from repairs. You or the contractor share it with your adjuster, and nothing beyond emergency stabilization should start until you sign.
- 4
Cleaning, drying and deodorizing
The crew tears out burned materials, dries the building, cleans soot from each surface, and deals with the odor. Moisture readings and photos are logged daily so the adjuster can see the progress.
- 5
Rebuild and final walkthrough
Permitted repair work comes next: framing, electrical, drywall, paint and floors. Before the final invoice, walk the property with the contractor and make a punch list of anything left undone.
The first hour, before any crew arrives: make sure every person and pet is out and accounted for. Wait for the fire department to release the scene before going back in, and leave the breaker panel alone. Ask the firefighters for the incident number and write it down, because your insurer will need it. If you can safely do so from outside, take wide photos and video of every side of the building.
When the fire department releases the scene
The fire department controls the property until it formally releases the scene. If investigators are still working out the cause, you may be kept out for hours or, occasionally, a couple of days.
After the release, a building official from your city or county may post a placard. Green usually means occupancy is allowed, yellow means restricted entry, and red means no one enters until an engineer or official evaluates it. Placard systems vary by jurisdiction across USA, so read the notice carefully and call the number printed on it.
A red tag doesn't stop mitigation from the outside. Contractors can still board up, tarp the roof and fence the site, and many will coordinate with a structural engineer to get the tag lifted.
Power, gas and water shutoffs
Firefighters often cut power at the meter and close the gas valve during the fight. Once a utility has been shut off for a fire, the provider usually will not restore service until the system is inspected, and sometimes a licensed electrician or plumber must sign off first.
That means the restoration crew will usually show up with their own generators to run air scrubbers and dehumidifiers. Call your electric, gas and water providers yourself to report the fire and ask what they need to restore service.
If the water is still on and a pipe burst in the heat, find the main shutoff and close it. You'll usually find it near the meter or where the supply enters the building.
Working with your insurance adjuster
Report the loss to your insurer the same day and get a claim number. Nearly every policy expects you to prevent additional damage, and that is the purpose of emergency mitigation. You don't have to wait for the adjuster to approve boarding, tarping or drying, though you should keep every receipt.
Independent contractors across USA usually produce two separate invoices: one for mitigation (board-up, extraction, drying, soot cleanup) and one for restoration (rebuilding). Adjusters review each differently, so keeping them apart avoids delays. Ask for dated photos, daily moisture logs, and a contents inventory, and request copies of everything sent to the insurer.
If the home isn't livable, many policies include additional living expenses (sometimes called loss of use) for temporary housing, meals and similar costs. Limits vary from policy to policy, so ask your agent what applies and keep all receipts.
Permits and local building departments
Cleanup and mitigation work typically doesn't require a permit. Structural repair, electrical rewiring, new framing, roof replacement and HVAC replacement almost always do. Permits in USA are issued by local city or county building departments, so the forms, fees and inspection schedules vary from one place to the next.
A local contractor who knows the nearby office will usually pull the permit under their own license. Make sure the permit is posted on site and that inspections are signed off before walls are closed up. The insurer may want the final inspection sign-off before it releases the last check.
Opening the walls of an older home can bring up new issues. If the building is old enough to contain asbestos in drywall texture, flooring or duct wrap, or lead in the paint, testing may be required before demolition. Repairs may also have to meet the current code rather than the code the house was built under, which some policies cover as ordinance or law coverage, so ask your agent.
Rentals: who handles what
In a rental, the building and the tenant's belongings are usually insured separately. Usually the owner's policy covers the building and fixtures, and the renter's policy covers the tenant's furniture, clothes and temporary housing.
Landlords should contact tenants in writing about access, timelines and whether the unit is habitable. Tenants should photograph their own belongings before the pack-out and get a copy of the contractor's contents inventory. Rules for both sides come from USA law and the lease, so review the lease and contact a local housing office or attorney with questions.
The landlord or the tenant can call us. In most cases the owner signs for the building work and the tenant handles the contents claim, and one crew can do both if everyone agrees.
Getting a small business back open
For a business, every closed day costs money, so speed of mitigation matters even more. Ask your commercial carrier about business interruption coverage and track lost income starting on day one.
Food service, salons, clinics and grocers usually need a health or fire inspection before they can reopen. Have the contractor write a phased schedule that shows what has to be done ahead of each inspection.
Before the computers are moved, make sure your sales system, payroll and customer records are backed up. Then tell your landlord, if you lease the space, because the lease usually spells out who pays for which repairs.
Why 24 to 72 hours is the window: soot continues to etch finishes, wet building materials begin to grow mold, and smoke odor sinks further into porous surfaces every day. Getting mitigation going early is often the biggest factor in how much can be cleaned instead of thrown out.
What callers across USA told us afterward
Shared with permission, with last names shortened.
The dryer vent caught at about eleven at night. By the time the fire department cleared us, I couldn't think straight. The dispatcher asked a few plain questions and reminded me to grab the incident number before the engine pulled away. The contractor was there the next morning, boarded the laundry room, and had extraction going before my adjuster even called back.
I have two duplexes I rent out, and one of my tenants had a stovetop fire. What helped most was the contractor keeping the mitigation bill separate from the rebuild estimate. The adjuster signed off on the first invoice in a week, and the neighboring tenant stayed put because the crew sealed off the shared wall and attic.
We were renters, and the fire began in the apartment under ours. I didn't know my renter's policy would pay for a hotel until the dispatcher suggested I ask my agent. The crew boxed up our clothes and the kids' toys and handed me a typed inventory, which made the claim much simpler.
A grease fire shut down my restaurant on a Friday. The crew put up containment so the dining room could be cleaned and inspected while they kept going in the kitchen. They wrote out exactly what needed finishing before the health inspection, and we passed on the first try.
The first contractor I talked to couldn't begin for close to a week. I called back, said that wouldn't work, and the dispatcher connected me with a different crew who started the next day. No argument, no hassle. That is all I wanted.
Fire damage questions from USA callers
How fast can a Fire Damage Cleanup technician arrive in USA?
Dispatch starts the moment you call, and the phone is answered 24/7. How soon a crew arrives depends on which independent contractors are available and how far they are from your property. Across much of USA it is often the same day, and the dispatcher will give you a realistic picture before the call ends.
Do you provide upfront pricing?
Unify Fire Solutions doesn't set prices, because we don't do the work. The independent crew writes a line-item estimate before work begins, and you should have it in hand before you sign. Emergency board-up or extraction may start immediately to limit damage, so ask the crew to put those charges in writing as well.
What emergency services are available?
Contractors in our network typically handle board-up, roof tarping, water extraction, structural drying, soot cleanup, HEPA air filtration and odor treatment. A lot of them also handle contents pack-out and storage, duct cleaning, and the rebuild after mitigation. Tell the dispatcher what you're seeing and we'll match you with a crew that does that work.
Do contractors in US work directly with my insurance company?
Most independent crews in US deal with adjusters every week. They document the damage with photos, moisture readings and a line-item estimate, and they can send that file to your adjuster with your permission. Keep in mind the policy is between you and your insurer, so you make the final decisions and should keep copies of everything.
Do I need a permit for fire damage repairs in USA?
Cleaning and mitigation usually don't, but structural, electrical, roofing and HVAC repairs almost always do. Permits in USA are issued by your local city or county building department, and requirements vary by location. A local contractor will usually pull the permit and schedule inspections for you.
Can I stay in my house after a fire?
It depends on the fire department's release, any building placard, and whether utilities can be safely turned back on. Even after a minor fire, soot and odor can make the home unhealthy to sleep in, particularly for children, older adults and people with asthma. Check with your insurer about additional living expense coverage for a hotel or rental.
Should I call my insurance company or a contractor first?
Do both the same day, in whichever order you can. Nearly every policy expects you to stop additional damage, so boarding and water removal shouldn't wait on the adjuster. Get a claim number, keep every receipt, and let the contractor know your claim number so their paperwork matches.
What should I throw away after a fire?
Discard any food, medication or cosmetics exposed to heat, smoke or hose water. Before you toss anything else, photograph it and list it for the claim; the contractor can help decide what is salvageable. Many items that look ruined, like clothes, dishes and hard furniture, can often be cleaned.
Is it safe to clean up soot myself?
Wiping soot with a wet rag usually smears it deeper into paint and fabric, and some residue contains acids and fine particles you don't want to breathe. If you go inside to grab essentials, wear an N95 mask and gloves and don't run fans or the HVAC. Leave the cleaning to the crew, who will test the residue and choose the right chemistry.
Does Unify Fire Solutions serve every part of USA?
Our network reaches cities, suburbs and rural communities throughout USA. In remote areas the nearest crew may be farther away, so the dispatcher will be upfront about expected timing. Call +1-833-336-1630 with the property address and we'll let you know who can reach it.
Statewide Fire Damage Cleanup coverage in USA
One phone number reaches independent crews anywhere in USA, from dense metro neighborhoods to farmhouses at the end of a gravel road.
In metro areas, there are usually several contractors within reach, so the dispatcher can match on specialty, like commercial kitchens or high-rise condos. Suburban crews see plenty of attached garage fires, dryer vent fires and kitchen fires in single-family houses. In rural parts of USA, the nearest crew may travel farther, and they often arrive with generators and trailers because utility restoration can take longer.
- Single-family homes
- Condos and townhouses
- Apartment buildings
- Rental duplexes
- Mobile and manufactured homes
- Restaurants
- Retail stores
- Offices
- Warehouses
- Churches and schools
- Detached garages
- Barns and outbuildings
Common causes we hear about include kitchen fires, dryer vents, space heaters, electrical faults, candles, lightning strikes, grills, garage fires, furnace puff-backs and fire spreading from a neighbor's property. Whatever the cause, the first call is the same.
You can call even if you live elsewhere and the fire is at a rental you own or a relative's house. The dispatcher can work with a neighbor, tenant or manager who is on site, and the contractor can email you photos and the written estimate before anything past emergency stabilization starts.
