Statewide Emergency Fire Damage Repair in USA
The fire is out, the trucks have left, and now you are standing in the driveway wondering what happens next. One free call to Unify Fire Solutions connects you with a licensed and insured independent restoration contractor who works in your part of USA. Someone picks up at any hour, and dispatch begins before you hang up.
- Free referral line answered 24/7, every day of the year
- Independent local crews serving every corner of USA
- Written, line-item estimates before any work begins
- Help lining up paperwork your insurance adjuster will ask for
A statewide referral line for the hours after a fire
Unify Fire Solutions does not do restoration work. We run the dispatch desk that gets a qualified independent contractor headed your way.
Almost nobody has been through a house fire before, so the sequence of decisions is a mystery. Who do you call first, the insurance company or a contractor? Can you go back inside? Who turns the power back on? Our dispatchers hear those questions all day from callers across USA, and a few minutes on the phone usually sorts out the first steps.
When you call +1-833-336-1630, a live dispatcher asks a short set of questions: the property type, whether the fire department has released the scene, whether there is standing water from the hoses, and whether the roof or windows are open to the weather. Your answers tell us which independent crew in our network fits the job and how quickly the first visit needs to happen.
Every contractor we refer is a licensed and insured independent business that works locally. They own their equipment, employ their own crews, write their own estimates and answer for their own work. Our job is the connection: getting a qualified local pro on the phone with you at 2 a.m. instead of leaving you to scroll through search results on a cracked phone screen.
The line is free to call, and it stays open 24/7, weekends and holidays included. Whether the property is a single-family home, a rented duplex, a condo unit or a storefront, the routing process is the same anywhere in USA.
Have a few things handy when you call, if you can: the property address, the name of your insurance company, your claim number if you already have one, and the incident number from the fire department. If you don't have any of that yet, that's fine. Plenty of people call from a neighbor's porch with nothing but a phone, and the dispatcher will help you figure out what to gather next.
Fire Damage Repair services available across USA
A fire leaves three separate problems behind: charred materials, smoke residue that spreads through the whole building, and the water used to knock the fire down. Here is how the independent contractors in our network approach each one.
Emergency mitigation and stabilization
Mitigation means stopping the damage from getting worse, and in fire work the clock is unforgiving. Soot is acidic. Within a few hours it starts to yellow plastics and vinyl, and within a couple of days it can etch glass, pit chrome fixtures and stain grout for good. Wet drywall and insulation from the hose lines can begin growing mold in 24 to 48 hours.
The independent crew we dispatch will usually start with a safety walk, then secure the building. That often means boarding broken windows and doors with plywood, tarping holes in the roof, and setting temporary fencing if the property sits close to a sidewalk. Next comes water: truck-mounted or portable extraction units pull standing water out of carpet and subfloors, and wet pad is usually cut out and bagged.
With the building stable, crews run HEPA air scrubbers to pull fine soot out of the air, sometimes under negative pressure so particles stay out of unaffected rooms. Dehumidifiers and air movers go in where moisture meters show wet framing or drywall.
- Boarding of windows, doors and openings in walls
- Roof tarping to keep rain off exposed framing
- Extraction of firefighting water and removal of wet materials
- HEPA air scrubbing plus moisture readings
Single-family homes and condo units
Even when the flames stayed in one room, the damage almost never does. Smoke follows air pressure and temperature, which is why you find black rings around outlets in a bedroom at the far end of the hall, or soot lines on the carpet along the baseboards. A residential crew first maps how far the residue spread, room by room, before anyone touches a surface.
Dry soot from a fast, hot fire is powdery, so crews lift it with dry chemical sponges and HEPA vacuums. Wet, smeary smoke from a slow, smoldering fire is oily and needs alkaline cleaners and a lot more labor. Kitchen fires leave protein residue, a nearly invisible film that smells terrible and turns surfaces sticky. Each type takes a different chemistry, and using the wrong one can drive the stain deeper into paint or wood.
Charred materials get removed down to sound framing. Framing that is only blackened, not structurally weakened, is often cleaned with soda or dry ice blasting and then sealed with a shellac-based or pigmented sealing primer to lock in odor before new drywall goes up. It is fair to ask the crew which studs will stay and which will go, and to have that written into the estimate.
- Soot mapping and surface testing before cleaning
- Targeted tear-out of burned drywall, insulation and trim
- Blasting and sealing of smoke-stained framing
Businesses, rentals and multi-unit buildings
With a business or a rental unit, the list of questions gets longer fast. A restaurant owner needs to know when the hood system can be inspected and the health inspector called back. A landlord needs to know which units are habitable and which tenants need temporary housing. A property manager with a fire in one unit of a fourplex needs smoke contained before it migrates through shared attic space and ductwork.
Contractors who handle commercial work often phase the job so part of the space can keep operating. They build temporary poly containment walls with zip-door access, run negative air machines, and schedule the loudest demolition for nights or weekends. In a retail shop, the sales floor might reopen while the back room is still sealed off.
Stock and inventory are a separate issue. Smoke-exposed food, medication, cosmetics and anything in permeable packaging usually has to be discarded and documented for the claim. Ask the crew to photograph and list disposed inventory with quantities so your business interruption and property claims line up.
- Phased work plans that keep part of the space open
- Containment between occupied and damaged units
- Itemized disposal records for the insurance file
Multi-unit buildings add a building code question. Fire-rated assemblies, such as the drywall between units or around a stairwell, have to be rebuilt to the same rating, and damaged fire alarm or sprinkler components need a licensed trade to restore them. Ask whether those items are in the estimate or will be handled by a separate contractor.
Landlords and property managers: ask the contractor for a short written status note on each unit, habitable or not, so you can send it to tenants and your insurer the same day.
Contents cleaning, odor control, ductwork and water
The smell is what most people remember afterward. It gets into clothes, mattresses, the couch, the kids' stuffed animals, and the inside of every closed drawer. Contents specialists pack out salvageable belongings, inventory them box by box, and clean them off site using ultrasonic tanks for hard goods and specialty laundering or dry cleaning for textiles. Electronics often go to a separate vendor who can clean the circuit boards before soot corrodes them.
Odor control happens after cleaning, never instead of it. Crews may use thermal fogging, which mimics the heat of the fire to carry deodorizer into the same pores the smoke reached, or hydroxyl generators that can run while people are present. Ozone treatment is effective but requires an empty building, no people, pets or plants, so ask before it is used.
If the HVAC system was running during the fire, the ductwork pulled smoke through every room it serves. A duct cleaning crew will inspect the air handler, coil and duct runs, clean or replace flex duct, and swap filters. Ask whether the contractor follows IICRC guidance, such as the S700 standard for fire and smoke and the S500 standard for the water side of the job.
- Pack-out, inventory and off-site contents cleaning
- Odor treatment by thermal fog, hydroxyl or ozone
- Inspection and cleaning of ducts, coil and air handler
Firefighting water is the part people underestimate. An engine can put hundreds of gallons into a building in a few minutes, and it runs down into wall cavities, under cabinets and through ceilings to the floor below. Because it carries soot and ash, it is contaminated, which is why soaked carpet, pad and insulation usually come out instead of being dried in place. Crews remove baseboards or drill small holes to ventilate wall cavities, then track readings until the framing returns to a normal dry level.
- Drying of wall cavities soaked by hose water
- Electronics cleaned by a specialty vendor
Standing in front of a burned house right now?
Call the free line, and a dispatcher will talk you through the next hour while lining up an independent crew close by.
Call +1-833-336-1630What a referral through Unify Fire Solutions looks like
We can't promise what a fire will cost or how long the rebuild takes. Here is what we can tell you plainly.
Line-item estimates in writing
The independent contractor provides a written, line-item estimate before work starts, and you should always ask for one. Many crews in USA build estimates in the same software adjusters use, so the two documents can be compared side by side.
Dispatch at any hour
The phone is answered 24/7 and dispatch starts the moment you call. Arrival time depends on which crews are free and how far away they are, and it is often the same day.
Local crews across the state
Our network covers metro areas, suburbs and small towns throughout USA. The crew you get is local to your area and knows how the nearby building department and utilities operate.
Licensed and insured pros
We refer callers only to licensed and insured independent contractors. Even so, check the license and request a certificate of insurance before you sign, and ask if the crew works to IICRC S700 guidance.
A second option if you need one
If the first contractor turns out not to be the right fit, call us again and we'll connect you with someone else. Sometimes the schedule doesn't work, sometimes you want a second estimate for the adjuster, and sometimes it is simply a personality mismatch. That's fine.
On bigger fire losses, a second estimate is normal, and plenty of adjusters prefer it. Make sure both estimates cover the same scope, line for line, so the comparison is fair.
Your statewide fire recovery decision guide
No two fires are alike, yet the sequence of decisions is remarkably similar anywhere in USA. Use this as a checklist while you wait for a crew.
- 1
Get safe, then call
Don't go back in until the fire department says you can. Then call +1-833-336-1630. A dispatcher will ask about the scene, the water, and any open roof or windows, and will start looking for a crew right away.
- 2
Arrival and site security
The independent contractor walks the property with you, photographs everything, and boards or tarps any openings. If water is standing, extraction often starts on the first visit.
- 3
Scope of work in writing
You receive a written estimate, line by line, with mitigation split out from rebuild work. It goes to your adjuster, and only emergency stabilization should proceed before you sign.
- 4
Cleaning, drying and deodorizing
Crews remove charred materials, dry the structure, clean soot from every affected surface, and treat odor. Daily moisture logs and photos give the adjuster a clear record of progress.
- 5
Repairs and final walkthrough
Permitted repair work comes next: framing, electrical, drywall, paint and floors. Before the final invoice, walk the property with the contractor and make a punch list of anything left undone.
In the first hour, before a crew gets there: get everyone out and accounted for, including pets. Do not re-enter until the fire department releases the scene, and never switch breakers on or off yourself after a fire. Write down the incident number the firefighters give you; your insurer will ask for it. If it's safe from outside, shoot wide photos and video of every side of the building.
When the fire department releases the scene
The fire department controls the property until it formally releases the scene. If investigators are still working out the cause, you may be kept out for hours or, occasionally, a couple of days.
After release, a local building official may post a placard on the door. A green tag generally means the building can be occupied, a yellow tag means limited entry, and a red tag means nobody goes in until the structure is evaluated. Placard systems vary by jurisdiction across USA, so read the notice carefully and call the number printed on it.
A red tag doesn't block exterior mitigation. Contractors can still board up, tarp the roof and fence the site, and many will coordinate with a structural engineer to get the tag lifted.
Power, gas and water shutoffs
Firefighters often cut power at the meter and close the gas valve during the fight. Once a utility has been shut off for a fire, the provider usually will not restore service until the system is inspected, and sometimes a licensed electrician or plumber must sign off first.
That means the restoration crew will usually show up with their own generators to run air scrubbers and dehumidifiers. Contact your power, gas and water companies directly, report the fire, and ask what they require before restoring service.
If water service is still live and a line ruptured in the heat, close the main shutoff. It is usually near the meter or where the line enters the house.
How crews coordinate with adjusters
Report the loss to your insurer the same day and get a claim number. Nearly every policy expects you to prevent additional damage, and that is the purpose of emergency mitigation. You don't have to wait for the adjuster to approve boarding, tarping or drying, though you should keep every receipt.
Contractors throughout USA normally bill in two parts: a mitigation invoice for board-up, water removal, drying and cleanup, and a restoration invoice for the rebuild. Adjusters handle the two differently, so separating them keeps the claim moving. Ask the crew for time-stamped photos, daily drying logs and a contents list, and get a copy of whatever goes to the insurer.
If the home isn't livable, many policies include additional living expenses (sometimes called loss of use) for temporary housing, meals and similar costs. Limits vary from policy to policy, so ask your agent what applies and keep all receipts.
Building permits for fire repairs
Cleaning and mitigation usually don't need a permit. Structural repairs, rewiring, new framing, a new roof and HVAC replacement nearly always require one. In USA, local city and county building departments issue permits, which means forms, fees and inspection timing differ by location.
An experienced local contractor will know the nearby office and will typically pull the permit under their own license. Confirm the permit is posted and inspections are passed before anyone closes the walls. The insurer may want the final inspection sign-off before it releases the last check.
Opening the walls of an older home can bring up new issues. When the house is old enough to have asbestos in ceiling texture, flooring or duct wrap, or lead paint, testing may be needed before tear-out. Repairs may also have to meet the current code rather than the code the house was built under, which some policies cover as ordinance or law coverage, so ask your agent.
Rentals: who handles what
With a rental property, the structure and the renter's belongings typically fall under different policies. The landlord's policy generally covers the structure and the owner's fixtures, while a renter's policy covers the tenant's furniture, clothing and relocation costs.
Landlords should contact tenants in writing about access, timelines and whether the unit is habitable. Renters should take their own photos before pack-out and request a copy of the contents list. Rules for both sides come from USA law and the lease, so review the lease and contact a local housing office or attorney with questions.
The landlord or the tenant can call us. We usually suggest the property owner authorize the structural work and the tenant handle their own contents claim, with the same crew doing both if everyone agrees.
Reopening a small business after a fire
For a business, every closed day costs money, so speed of mitigation matters even more. Ask your commercial carrier about business interruption coverage and track lost income starting on day one.
Food service, salons, clinics and grocers usually need a health or fire inspection before they can reopen. Have the contractor write a phased schedule that shows what has to be done ahead of each inspection.
Back up the point-of-sale system, payroll records and customer files before anyone moves the computers. If you lease the space, notify the landlord right away, since the lease normally says who pays for which repairs.
Why 24 to 72 hours is the window: soot continues to etch finishes, wet building materials begin to grow mold, and smoke odor sinks further into porous surfaces every day. Starting mitigation quickly is usually the single biggest factor in how much of your home can be cleaned rather than replaced.
What callers across USA told us afterward
Shared with permission, with last names shortened.
Our dryer vent caught fire late at night, and when the firefighters finally cleared us I couldn't think at all. The dispatcher asked a few plain questions and reminded me to grab the incident number before the engine pulled away. The contractor was there the next morning, boarded the laundry room, and had extraction going before my adjuster even called back.
I own two rental duplexes and one tenant had a kitchen fire. What helped most was the contractor keeping the mitigation bill separate from the rebuild estimate. The adjuster signed off on the first invoice in a week, and the neighboring tenant stayed put because the crew sealed off the shared wall and attic.
We were renters, and the fire began in the apartment under ours. I had no idea my renter's insurance covered a hotel until the dispatcher told me to ask my agent about it. The crew packed out our clothes and the kids' things and gave me a typed inventory, which made the claim a lot easier.
A grease fire shut down my restaurant on a Friday. The crew put up containment so the dining room could be cleaned and inspected while they kept going in the kitchen. They gave me a written list of what had to be done before the health inspection, and we passed the first time.
The first contractor I talked to couldn't begin for close to a week. I called the line again, explained the delay, and the dispatcher put me in touch with another crew that started the next day. No argument, no hassle. That is all I wanted.
Common questions from callers in USA
How fast can a Fire Damage Repair technician arrive in USA?
We begin dispatching as soon as you call, and someone answers at any hour. How soon a crew arrives depends on which independent contractors are available and how far they are from your property. Across much of USA it is often the same day, and the dispatcher will give you a realistic picture before the call ends.
Do you provide upfront pricing?
We don't set prices, since Unify Fire Solutions is a referral line and not the contractor. The independent contractor provides a written, line-item estimate before work starts, and you should ask for one before signing anything. Emergency board-up or extraction may start immediately to limit damage, so ask the crew to put those charges in writing as well.
What emergency services are available?
The crews we refer usually cover board-up, tarping, extraction of firefighting water, drying, soot removal, air scrubbing and deodorization. Many also offer contents pack-out and storage, HVAC and duct cleaning, and full rebuilding after the cleanup. Describe the damage to the dispatcher and we'll connect you with a crew that handles it.
Do contractors in US work directly with my insurance company?
Most independent contractors in US are used to working alongside insurance adjusters. They build a file with photos, moisture logs and a line-item estimate, and with your OK they'll send it to the adjuster. Keep in mind the policy is between you and your insurer, so you make the final decisions and should keep copies of everything.
Do I need a permit for fire damage repairs in USA?
Cleanup and drying generally don't need one, while structural, electrical, roof and HVAC work nearly always does. Your city or county building department issues permits in USA, and the rules differ from place to place. A local contractor will usually pull the permit and schedule inspections for you.
Can I stay in my house after a fire?
That depends on what the fire department and the local building official say, and whether power, water and heat can be safely restored. Even with a small fire, smoke residue and odor can make sleeping in the home unhealthy, especially for kids, older adults and anyone with asthma. Ask your insurer whether your policy includes additional living expenses for temporary housing.
Should I call my insurance company or a contractor first?
Call both on the same day, in whatever order works. Your policy almost certainly requires you to prevent further damage, so you don't have to wait for the adjuster before boarding up or removing water. Write down the claim number, save all receipts, and pass the number to the contractor so their documents line up.
What should I throw away after a fire?
Discard any food, medication or cosmetics exposed to heat, smoke or hose water. Photograph and list everything else before discarding it, and let the crew help sort what can be saved. Many items that look ruined, like clothes, dishes and hard furniture, can often be cleaned.
Is it safe to clean up soot myself?
Scrubbing soot with a damp cloth tends to grind it into paint and fabric, and the residue can carry acids and fine particles that are bad to inhale. If you go inside to grab essentials, wear an N95 mask and gloves and don't run fans or the HVAC. Let the crew handle cleanup, since they'll test the residue and pick the correct products.
Does Unify Fire Solutions serve every part of USA?
The network covers metro areas, suburbs and rural towns across USA. In remote areas the nearest crew may be farther away, so the dispatcher will be upfront about expected timing. Call +1-833-336-1630 with the property address and we'll let you know who can reach it.
Statewide Fire Damage Repair coverage in USA
One phone number reaches independent crews anywhere in USA, from dense metro neighborhoods to farmhouses at the end of a gravel road.
In metro areas, there are usually several contractors within reach, so the dispatcher can match on specialty, like commercial kitchens or high-rise condos. In suburbs, crews tend to handle a lot of attached garage fires, dryer vent fires and kitchen fires in single-family homes. In rural USA the closest crew may drive farther and usually brings generators and trailers, since utilities can take longer to come back.
- Single-family homes
- Condos and townhouses
- Apartment buildings
- Rental duplexes
- Mobile and manufactured homes
- Restaurants
- Retail stores
- Offices
- Warehouses
- Churches and schools
- Detached garages
- Barns and outbuildings
Common causes we hear about include kitchen fires, dryer vents, space heaters, electrical faults, candles, lightning strikes, grills, garage fires, furnace puff-backs and fire spreading from a neighbor's property. No matter how it started, the first call is the same.
If you are out of state when it happens, say at a rental property or a parent's home, you can still call. The dispatcher can work with a neighbor, tenant or manager who is on site, and the contractor can email you photos and the written estimate before anything past emergency stabilization starts.
